Reinventing the customer experience with AI

This session celebrates a new Fast Company recognition program: Fast Company Pacesetters. These are executives who are innovating at the intersection of AI, technology, and the customer experience. How can companies use AI to remove friction without sacrificing trust?...

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Fall Equinox 2026: What it means and when it happens

While many parts of the country are still experiencing hot weather, it’s comforting to know cooler temperatures could be on the way with the changing times. Today (Tuesday, September 22, 2026) marks the Fall Equinox, or the official beginning of astronomical autumn,...

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Who signed off on that AI agent? Nobody? Thought so.

If you were in any doubt that AI agents are capable of complex autonomous work, that skepticism should have faded this summer. In July, news emerged that an autonomous swarm of OpenAI agents running in a sandbox broke out of it, of their own accord. Tasked with...

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Patagonia will give you $100 to get your friends to vote

Patagonia will give you $100 to get your friends to vote

You probably know friends or family members who didn’t vote in the last election. Patagonia wants to offer you $100 to nudge three of them to vote in November. The company is investing $11.2 million in the nontraditional get-out-the-vote campaign. The dollar amount...

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Well-done hack flames 3.2M Burger King Russia users

Russian Burger King patrons have been left with a bad taste after cyber crooks flame-broiled 3.2 million customers in a whopper of a breach, serving up their personal data for anyone hungry enough to consume it. Troy Hunt’s Have I Been Pwned (HIBP) slurped up all the...

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Total Security 365