Category: Google

Trust is borrowed, not owned

When Spirit Airlines collapsed in May, its travelers weren’t the only stakeholders left stranded. Thousands of employees lost their jobs overnight, with some filing a lawsuit over owed pay and benefits and others turning to...

Designing for the edges improves the center

In 1990, the Americans with Disabilities Act mandated curb cuts at intersections across the country. The requirement was specific: Wheelchair users needed a ramp from sidewalk to street. What happened next was probably...

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